Terms and Conditions
This web-site is intended to be a friendly, enjoyable and useful experience. As with anything concerning any kind of transactions there are risks involved and we strongly advise you to understand all of these Terms and Conditions before joining. If you spot a listing that you feel is violating the general Terms and Conditions of this web-site as stated below please let us know by contacting us at admin@BESTDealsandValues.com
Basic Site Philosophy and Core Values.
Have integrity and be honest in all your dealings on this site. Dishonesty and deceptive practices by either buyers or sellers will not be tolerated. Dishonesty and deceptive practices hurt the BEST Deals and Values brand and all of the associated store owners. Our core brand principles are honesty and integrity. This means fairly and accurately describing products and services. It also means doing what we say - when we say we will do it. BEST Deals and Values store owners must be able to accept and incorporate these core values into their own business philosophy to be successful here. The Terms and Conditions below are all designed to reinforce these core business values.
Do not place a bid or order that you do not intend to follow through and pay for.
Pay for your items quickly so that the Seller can ship the items to you quickly.
Be aware that we will cooperate with law enforcement and financial institutions where fraudulent purchases are involved. Don't do it.
Do not bid on items you do not intend to purchase. Shill bidding and false orders to deplete available stock levels will not be tolerated and will result in permanent account suspension.
List and describe all your items with 100% honesty and integrity. Your business reputation and BEST Deals and Values reputation is on the line with every transaction. Dishonest and deceptive business practices will not be tolerated and will result in account suspension or termination.
This site allows listing of both new and pre-owned (used) items.
Item condition (New or Pre-owned) must be clearly specified in each listing.
All items must be legally salable by the seller. Stolen or counterfeit merchandise is not salable in the BEST Deals and Values Marketplace.
Seller is responsible to maintain any licenses or records required to sell a product.
BEST Deals and Values Marketplace does not allow:
Items which include pornographic or obscene images.
Items which are prohibited by law (illegal items and goods).
Items which infringe intellectual property rights of others.
Listings which contain obscene language, threats, or other content which is objectionable.
Sellers may not bid on or buy any item they have listed for auction or sale. Use of a second account to drive up bids is considered "shill bidding". Bids are review and if "shill bidding" is discovered by the seller - both the seller and shill acounts will be terminated.
At least one picture is required for each listing.
Pre-owned (used) Items: the picture(s) must be of the actual items being sold.
New Items: the picture(s) can be of a typical item being sold so long as the picture(s) are representative of the actual item being sold.
All Items: The item describe in the listing must be the item delivered to the buyer. Seller shall not make exchanges or substitutions. Buyer orders where the item for sale is no longer available - for whatever reason - shall be processed and 100% refunded via payment processor by the ship date specified or within seven days whichever is less.
Warranty, Returns and Refunds: Seller is required to post the warranty period (if any), returns and refunds policy clearly in each listing.
Delivery To Shipper: Seller shall include in each listing the amount of time required from the order date to deliver an item to the shipping provider.
Delivery of Items Sold.
“Delivery To Shipper” is the amount of time from Buyer purchase date to physical delivery of the item with the selected shipping company. An item is considered “Delivered to the Shipper” when the item is no longer in the Seller's possession. (Not when the label is printed) We encourage Sellers to use a track-able and traceable method of shipping to protect the Seller's interest and to prove to others that delivery of the product was made to the shipper. Sellers should also fully insure the items shipped for their full value. Failure to purchase shipping insurance may lead to loss of the full value of the product in the event of damage by the shipper or loss of the package in transit. The product is considered as delivered to the Buyer when physically received by the Buyer.
Seller Shipped: Damaged, Lost or Stolen Merchandise.
The Buyer is responsible for opening and inspecting items purchased upon delivery of the package. If the item purchased is damaged, the Buyer shall immediately contact the seller by private message on this website letting them know about the damage and then proceed as instructed by the Seller. If the item was lost or stolen, the Buyer shall notify the Seller and proceed as directed.
Seller Shipped: Tracking and Insurance Policy.
Sellers may elect not to use track-able shipping services and not to buy shipping insurance. Sellers do so at their own risk. In cases where the Seller has elected not to purchase tracking or insurance, if a buyer claims the package was not received after 14 days, or damaged during shipping - the seller will either refund the Buyer's payment or resend a duplicate of the exact item purchased. Failure to comply with this policy will result in account suspension or termination. NOTE: Payment processors will often find in favor of Buyers when no package tracking or insurance is available. Package tracking and shipping insurance is highly recommended.
Seller Cancelled Purchase Policy.
Purchases and paid for items must be shipped within the time frame stated in the listing. In cases where a order to Delivery to Shipper frame is not explicitly stated – seven days (one week) is assumed. Failure to meet the one week to shipping rule or to meet your own explicitly stated time frame can result in account suspension or termination. Again this policy goes back to accountability integrity and building trust in the marketplace.
Product returns are handled by the original product Seller. Buyers are responsible for contacting the seller and making arrangements to receive Return Merchandise Authorization (RMA) from the Seller. BEST Inc. does not process Buyer returns for our Sellers. Any products unintentionally or accidentally sent to BEST Inc. as a product return will be “Refused” and returned to the original sender.
Other General Terms and Conditions.
Advertising: BEST Deals and Values allows sellers to advertise (and link to) any of their products listed on BEST Deals and Values Marketplace through any channel or agency they might choose at their own cost and expense. BEST Deals and Values retains the right to remove objectionable listings at it's sole discretion and without advanced written notice to the seller – even if doing so might negatively affect the Seller due to marketing initiatives unknown to BEST Deals and Values. Follow the listing guidance in this document to avoid listing removal. Honesty and integrity are core principles of BEST Deals and Values and our marketplace.
Marketplace Business Practices: BEST Deals and Values intends for this marketplace to be fair and equitable for all buyers and sellers. Should questionable or unethical business practices arise, BEST Deals and Values may at it's sole discretion judge what it deems to be fit as conduct in the marketplace and take any actions necessary to ensure that the brand core values are preserved.
Third Party Legal Proceedings: BEST Deals and Values (BEST Inc.) will honor all official court orders resulting from legitimate legal proceedings. BEST Inc. requests that any legal proceedings and requirements of those proceeding be made in writing to:
Rights To Suspend or Terminate.
By use of this website, you agree that BEST Deals and Values Marketplace, in its own discretion, may terminate any auction, listing or use of the service immediately and without notice if (a) We believe that you are not abiding by the general rules of this web-site (b) You have repeatedly broken a certain term (c) You have listed a suspicious item (d) We believe you to be a non paying bidder. In most cases when we suspect foul play we will suspend your account/listing whilst we investigate further. If our investigation is conclusive then your account with us will be terminated.
You are solely responsible for the contents of your listings and actions through this web-site. You must ensure that your participation in the selling or buying of items does not violate any applicable laws or regulations. By this we mean that you must check that you are entitled to sell or buy the relevant item and that you are not prohibited from doing so by any law or regulation. Also, you or your business is solely responsible to collect and pay any taxes due on sales made through this website.
You must not transmit through the service any damaging, unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable material. You must also not transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable law or regulation.
You must not use the service to list products for sale and steer those sales to sales channels outside of the BEST Deals and Values Marketplace. Intentional steering of sales to outside channels is considered abuse of the service and grounds for account termination.
You may not use the service to promote competing marketplaces of the service. Intentional marketing of competing market places is grounds for listing and account termination.
You may not use the service to steer members of the BEST Deals and Values marketplace to other marketplaces or websites by private message, listings, embedded scripts or any other means. Intentional redirection of customers away from the marketplace shall result in account termination.
You may not deliberately hack or attempt to hack system BEST Deals and Values marketplace website. We track sessions and IP addresses on this system. Discovered attempts to breach site security or gain unauthorized access to resources will result in termination of any related account(s). Detected breaches of site security will be reported to appropriate law enforcement agencies.
Financial Data and Security.
BEST Deals and Values Marketplace uses PCI compliant third party financial data processors for all financial transactions. No personal financial information or data is stored on our website or webservers.
Membership to this web-site is only available to those who can form a legally binding contract. This web-site does not permit minors (under 16) to register. If any member fails to signup with their correct age the account will be terminated immediately upon discovery.
This site acts as a media conduit for sellers to conduct auctions and for bidders to bid on sellers' auctions. We are not involved in the actual transaction between buyers and sellers. As a result, we have no control over the quality, safety or legality of the items listed, the truth or accuracy of the listings, the ability of sellers to sell items or the ability of buyers to buy items. We cannot and do not control whether or not sellers will complete the sale of items they offer or buyers will complete the purchases of items they have bid on. In addition, note that there are risks of dealing with foreign nationals, underage persons or people acting under false pretense.
BEST Deals and Values (BEST Inc.) shall not be responsible or held liable for any items sold by Sellers through Auctions or Listings, for any damage caused by use of such item or for any damage to items during transit or during the inspection period, nor for misrepresentations and/or breaches of contract by either buyer and/or seller. This web-site shall not be responsible for the cost of procurement of substitute goods or any losses resulting form any goods purchased or obtained. We imply no warranty of any kind for any goods or services sold through this website. Any warranty, refund or return policy implied or expressed is made by the Seller and not by BEST Deals and Values.
This web-site assumes no liability or responsibility for the content of the listings. However if you fall victim of a fraudulent transaction we will assist you as much as we can.
Modification of Terms and Conditions.
BEST Inc. reserves the right to modify these Terms and Conditions as it deems necessary without notice. Modified terms and conditions will be posted on the website and made available to all users and members for review. Continued use of the BEST Deals and Values Marketplace website constitutes acceptance of the current Terms and Conditions. If you do not accept the current terms and conditions, you may close your membership account with us and no longer use the website.
Laws and Venue of Law.
These Terms of Service shall be governed by and constructed in accordance with the laws of the United States and any disputes will be decided only by the Courts therein in a jurisdiction and venue of BEST Inc.'s choosing.